Angry Bird

It's okay to be angry. What you do with your anger is what matter. Anger can be a positive force instead of a destructive force. It's not easy to be angry assertively: one need to learn to say the right thing, at the right time, with the right attitude and with the right tone of voice. 

Last week I went to this caricature shop to order three drawings for a gift. The artist insisted that I should pay cash 50% of the total cost, I didn't have much cash on me and the guy refused other form of payment, which meant I had to go out of my way to find an ATM and went back there. So I went home instead and decided to do the drawing myself. The next day the guy called me (silly me for leaving my number) and asked if I still wanted him to do the caricatures.  When I told him no,  he got mad at me and said that he already did the drawings, he stayed up all night to finish the drawings and he refused other jobs to finish mine on time....basically trying to put the guilt on me. I took lots of  deep breaths and said calmly, "I'm sorry you took the initiative to do the drawing & worked all night, but I haven't made any commitment yet, I haven't even given you the required down payment." The guy hung up on me. 

Rob & Corrine